Buying a Gift
- Why should I shop with Giftory?
- Do I have to purchase a specific experience or can the recipient choose their experience?
- Can I check the availability of an experience before purchasing?
- Do I have to select a booking date at the time of purchase?
- Are there any restrictions to consider before purchasing an experience?
- Can I personalize my experience gift?
Receiving and Activating Your Gift
Booking Your Experience
- How do I book my experience?
- How does booking work?
- Why does it say my experience needs to be booked through your customer success team?
- How long do I have to book my experience?
- Where does my experience take place?
- How do I contact the experience provider?
Refunds, Exchanges and Policies
- What is your return policy?
- What is your exchange policy?
- How do I exchange my experience?
- Can I combine multiple experience gifts towards a new experience?
- What if I book an experience but have to cancel?
- What happens if I miss my booked experience?
Movie Tickets
- Which movie tickets do you offer and where can I use them?
- When will I receive my movie tickets?
- Do I have to choose a date or movie when I request my movie tickets?
- How do I redeem my tickets with AMC after I have downloaded them?
- I receive an error when attempting to use my voucher on the AMC website
- My movie ticket says it has already been redeemed
Gift Cards
- Is there a maximum amount that can be put on a gift card?
- How to use a Giftory Gift card
- How does my recipient receive their brand gift card?
- When will I receive my SpaFinder gift card after I request it?
- I received my SpaFinder gift card, how do I use it?
- I have received my SpaFinder gift card but I have another question about using it.