Here are a few things to try:
- Check your spam, junk and promotions folders.
- Search your inbox for "You've got a Giftory", "sent you a Giftory" or "Your experience details are inside".
- Make sure you are checking the email address the gift was sent to. If the purchaser sent the gift to themselves, it went to their email instead.
You do not need the email to use your gift. Go to giftee.giftory.com/ihaveavoucher and enter the voucher code from your printed voucher or gift box to activate it.
Still can't find it? Please submit a support request or call us at (202) 719 0385 and we will be happy to help.