We get it, plans change. That’s why we make returns easy for you! If you wish to return a Gift Certificate or Experience Voucher you must do so within 30 days of your purchase. All refunds must be requested by the original purchaser and will be made only to the original purchaser in accordance with the original payment method. If the Gift Certificate or Experience Voucher has been registered at giftory.com by someone other than the purchaser, the registered owner must contact Giftory to authorize a refund to the purchaser.
If the Gift Certificate or Experience Voucher has been delivered by Giftory to someone other than the purchaser, the recipient must contact Giftory to authorize a refund to the purchaser. No refunds are allowed once an Experience is booked in accordance with booking requirements found at the Website.